As a rule, every pilot has the right to refuse an unsafe ladder. Safety first! A brave pilot is not the one who uses an unsafe ladder, but the one who, in case of doubt, asks for a different ladder or a different setting.
Unfortunately, too many pilots climb a dubious ladder when in doubt.
According to a report in Daily Cargo News: Poseidon Sea Pilots will provide pilotage services for the PORT of Brisbane from January 1, 2022 and for a period of 10 years.