We are looking to recruit a Marine Services Manager to become a key member of the senior Marine Management team.

Reporting directly to the Harbour Master you will have line management responsibility for our Pilot Launch Service, Marine Support and Engineering teams.

Purpose of Job

• To lead, manage and train the Authority’s Pilot Launch Service (PLS), Marine Support team (MS) and Engineering teams efficiently, cost effectively, safely and in accordance with the Authority’s
• To support the Harbour Master in sustaining leading standards of marine services and to assist in ensuring that the functions of the Authority are properly carried out, maximize the services offered to our customers and that all of the Authority’s marine services are conducted in compliance with the Port Marine Safety Code.
• Together with the Deputy Harbour Master (Pilotage) to deputise for the Harbour Master on operational matters as and when required and play a full role as a member of the Marine Management Team.

Scope

• Member of the Marine Management Team reporting directly to the Harbour Master on a day to day basis.
• Responsible for leading and managing the Authority’s PLS, MS and Engineering teams, developing collaborative working relationships to enable the departments to deliver optimum levels of service, efficiency, and navigational safety.
• Provide professional advice on appropriate marine, engineering and other related matters to the Harbour Master, Executive and the Board of the Authority, as well as representing the Authority in meetings and discussions with outside bodies and organisations in these specialist areas.
• Maintain awareness of legal and technical developments affecting the Authority’s operations,locally, nationally, and internationally.

Main activities

1. People Management

• Line management responsibility for the PLS Manager, MS Manager and Engineering
• The provision of proactive communication and management intervention including direction and communication to staff and monitoring of operational procedures.
• The provision of advice and guidance to the PLS, MS and Engineering
• Manage the setting and regular review of performance objectives for direct reports through the effective use of the Authority’s performance management process.
• Support direct reports with the management of people management issues/concerns in line with policy and HR guidance.
• Ensure all PLS, MS and Engineering staff are properly trained and authorised, for the tasks they have to perform and review training needs and authorisations at appropriately regular intervals.
• Support direct reports to develop strong management and leadership skills in order to better lead their respective teams.
• Oversee all recruitment and team development activities ensuring that role vacancies are made available to the widest possible audience with the aim of achieving a diverse workforce within
• Develop talent and people to ensure we have the right people in the right place and robust succession planning.
• Ensure teams are kept abreast of key business and operational information and that messages are cascaded appropriately and in a timely manner.

2. Operational

• Oversee all operational activities for the PLS, MS and Engineering
• Maintain an up to date knowledge of technological changes within the industry and industry best practice
• Identify opportunities to streamline operational processes and
• Define performance management KPIs to monitor operational success against
• Establish a culture of continuous business
• Ensure that the requirements of HHA health and safety policy and all other relevant policies and procedures are adhered to by employees working within the departments.
• Ensuring all planned maintenance, operational and other records are properly maintained by all direct reports.
• In the absence of the Harbour Master, deputise as Commander in real and simulated emergencies and co-ordinate emergency responses in accordance with laid down procedures.
• In conjunction with the Harbour Master undertake investigations into casualties or incidents in accordance with laid down procedure.
• Assist the Harbour Master to explore opportunities to generate revenue for the Authority by exploring potential commercial opportunities by utilising our marine expertise.
• Work alongside other members of the business on wider Authority
• To be available outside normal office hours as senior officer on call; a duty shared with other member of the Marine Management team.
• Carrying out such other duties as may be required from time to

3. Strategy 

• Assist the Harbour Master whenever appropriate in reviewing the direction relating to the Authority’s Marine Operations and take responsibility for implementation and effective monitoring. Including review of statutory marine publications.
• Assist the Harbour Master to translate the Authority’s strategic plans into defined operational plans.
• Assist the Harbour Master in regularly reviewing the level of operational demand to ensure sufficient staffing levels in the interests of safety and operational efficiency.
• Research opportunities for cost savings within the Marine
• Minimise operational expenditure within the PLS, MS and Engineering departments wherever possible with a particularly focus on the reduction of overtime spend.

4. Financial Management

• Manage the setting of, regular review and adherence to all operational budgets within the PLS, MS and Engineering departments.
• Responsibility for controlling costs and maintaining PLS, MS and Engineering spend within the given budget.

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